Forgot Login?
If you are a debtor, please login with your last name as your user name, and your Hiday & Ricke File Number as your password.

If you are a client, please login with your client code as your user name, and your assigned password.

If you are an opposing carrier, please login with the File Number as your user name, and the file's claim number as your password.
(*if you don't have this information, please call us at (904)363-2769*)

Complaint Secretary


Primarily responsible for entering new case file documentation, updating existing files in the firm’s case management system, and preparing paperwork in order to file suit.

Essential Duties and Responsibilities:

  • Reviews files to ensure the correct figures and language are in the complaint
  • Prepares and sends documents to clerk’s office to file suit
  • Works with outside parties to serve defendants
  • Handles any necessary amendments and files with the courts
  • Contact clerk’s office to follow up on complaints
  • Other duties as assigned

Education and/or Experience:

  • High school diploma or equivalent
  • 2 – 3 years administrative experience, previous legal assistant experience a plus
  • Spanish speaking preferred

Skills & Ability:

  • Typing 45+ wpm with less than a 5% error rate
  • Intermediate Proficiency Level utilizing Microsoft Word, Microsoft Outlook, and Web Browser
  • Strong verbal and written communication skills
  • Excellent organizational and research skills
  • Ability to follow instructions
  • Ability to handle multiple tasks in a high volume environment
  • Ability to work independently as within a team environment
  • Ability to adapt to frequent change
  • Must possess a positive attitude
  • Detail oriented

Physical Demands:
Prolonged keying and sitting; lifting up to 50 lbs. infrequently; occasional standing and walking

Apply for This Job

  • Per HourPer Year
  • Accepted file types: doc, pdf.
  • This field is for validation purposes and should be left unchanged.

© 2021. Hiday & Ricke. All rights reserved.Site map.