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Complaint Secretary

Summary:

Primarily responsible for entering new case file documentation, updating existing files in the firm’s case management system, and preparing paperwork in order to file suit.

Essential Duties and Responsibilities:

  • Reviews files to ensure the correct figures and language are in the complaint
  • Prepares and sends documents to clerk’s office to file suit
  • Works with outside parties to serve defendants
  • Handles any necessary amendments and files with the courts
  • Contact clerk’s office to follow up on complaints
  • Other duties as assigned

Education and/or Experience:

  • High school diploma or equivalent
  • 2 – 3 years administrative experience, previous legal assistant experience a plus
  • Spanish speaking preferred

Skills & Ability:

  • Typing 45+ wpm with less than a 5% error rate
  • Intermediate Proficiency Level utilizing Microsoft Word, Microsoft Outlook, and Web Browser
  • Strong verbal and written communication skills
  • Excellent organizational and research skills
  • Ability to follow instructions
  • Ability to handle multiple tasks in a high volume environment
  • Ability to work independently as within a team environment
  • Ability to adapt to frequent change
  • Must possess a positive attitude
  • Detail oriented

Physical Demands:
Prolonged keying and sitting; lifting up to 50 lbs. infrequently; occasional standing and walking

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